
Helen
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Latest activity by Helen
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Which ZWB is most suitable for my needs?
We offer a wide range of Zero Waste Boxes to suit your needs. To find the most suitable Zero Waste Box™ for your needs, please take our quiz.
- Helen
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Contact us
You can send us an e-mail at customersupport@terracycle.co.uk Or give us a call on 01465 915018 Our lines are open: Monday - Thursday 09:00-17:00 Friday 09:00-12:00 Please note, this excludes bank...
- Helen
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What is the difference between private collectors and a public drop-off point?
Public drop-off points These are communal collection points ran by an administrator who collects specific types of waste for recycling. The locations are displayed on our map to allow communities ...
- Helen
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How can I add my contact details to the Smart Map?
You can now display your telephone number for your public drop-off point. To do so, please: Log in to your account Edit your details here. Select "I'd like the phone number associated with my Terr...
- Helen
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How can I recycle my crisp packets?
Crisp packets can be recycled via The KP Snacks® Nuts, Popcorn, Crisps and Pretzels Packet Free Recycling Programme. Please visit the programme page and search your postcode in our interactive map ...
- Helen
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How can I find my nearest public drop-off point?
Simply search your postcode in our interactive map to see an overview of all waste streams. If you're looking for a particular programme, visit the relevant programme page and search your postcode ...
- Helen
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How do I access shipping labels and send my rubbish?
Log in to your account, Select the my programmes page, Find the programme you need to ship rubbish for and select 'request shipping label(s)' The label is sent to your registered e-mail for you t...
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Do I need to submit a waste transfer note request for every shipment?
You need one WTN per programme you are a part of. You'll also need to download a new WTN if you register for a new programme. To find out how to obtain a WTN click here.
- Helen
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